Human Resources Officer (night/day shift) 

Position based in Koforidua, Ghana (West Africa)​

 

Company description 

 

Maagrace Garment Industries Limited (MGIL) is a leading apparel manufacturing firm established in 2003 in Ghana (West Africa). With a current workforce of approximately 1,000 operators, the factory is in an expansion phase right now and will have the capacity to double its workforce. Situated in a region with a population of over a million people, MGIL stands as the largest employer, contributing significantly to the local economy.

 

At MGIL, our vision is to pioneer ethical manufacturing practices on a large scale within the African context. We aspire to establish a model factory that exemplifies innovation, efficiency, and integrity, while delivering high-quality products to our customers. We specialize in both heavy and light weight garments including fleece, sweats, nightwear, underwear, shirts, schoolwear, dancewear. We work with mainly large scale brands in the USA and have strict quality and compliance requirements.

Central to our mission is the empowerment of our workforce, with a particular focus on promoting opportunities for women. 

 

MGIL is majority owned by Ethical Apparel Africa (EAA), a sourcing company that specializes in delivering ethical, cost-competitive, and high-quality manufacturing solutions to international apparel brands operating in West Africa. EAA boasts a dynamic team with extensive expertise garnered from various corners of the globe, spanning product development, quality assurance, account management, social impact, operations, and finance. EAA collaborates with factories across West Africa to elevate technical and ethical standards to meet international benchmarks. Their clientele primarily comprises international brands hailing from Europe and the USA, all seeking to establish and expand their manufacturing presence within the African continent.

 

Position overview

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We are seeking a motivated and proactive HR Officer to support the development and retention of a skilled workforce in a dynamic garment manufacturing environment during the night shift respectively. Based in Koforidua, the HR Officer will play a key role in supporting HR operations, ensuring compliance, promoting employee well-being, and facilitating smooth day-to-day HR processes. This position is ideal for someone who is passionate about people development and thrives in a fast-paced, factory-based environment.

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• Serve as the first point of contact for night-shift employees regarding HR issues, grievances and welfare concerns

• Monitor attendance, punctuality and discipline during night operations

• Maintain accurate records of overtime, shift changes and incident reports.

• Ensure compliance with company policies, labour laws and occupational health and safety standards.

• Handle emergency situations and coordinate with medical/security teams when needed

• Support recruitment and onboarding for night-shift positions

• Monitor performance and recommend training or development initiatives.

• Any other duty that may be assigned from time to time by the Head of HR and Compliance and the Technical Director

 

Qualifications & Attributes

 

• Bachelor’s degree in Human Resource Management, Industrial Relations, Business Administration, or related field.

• Minimum of 2-3 years’ HR experience, preferably in a factory or industrial setting.

• Working knowledge of Ghana Labour Law and HR compliance standards.

• Familiarity with HR information systems and HR reporting tools.

• HR metrics and reporting (attendance, turnover, headcount)

• Demonstrable experience with human resources metrics and HR systems

• Knowledge of payroll support processes and benefit administration

• Proficiency in MS Office (especially Excel and Word)

• Excellent interpersonal and communication skills

• Strong organizational and time management abilities

• High level of discretion and confidentiality

• Analytical mindset with attention to detail

• Team-oriented, adaptable, and proactive approach

• Resilient under pressure and capable of meeting deadlines

• Demonstrated integrity and professionalism in all actions

• Willingness to be based in Koforidua and work flexible hours, including occasional night shifts.

• Commitment to fostering a respectful, inclusive, and productive workplace culture.

 

How to apply 

 

• This position will start asap

• Applications will be reviewed on a rolling basis

• Please send a resume and a specific cover letter for the position to info@maagrace.com with the reference in the subject line “HR Officer 26”

• Only completed applications with accurate reference will be considered and only the most qualified candidates shortlisted for interview

• MGIL is dedicated to equal opportunities in employment. We strongly encourage applications from women, individuals with disabilities, and ethnic minorities. 

• This opportunity is open to Ghanaian nationals only. As part of our commitment to national workforce development and local capacity building, we prioritize hiring individuals who are legally authorized to work in Ghana without the need for employer-sponsored work permits or visas.

 

For more information: https://www.maagrace.com/ and https://www.ethicalapparelafrica.com/