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Position based in Koforidua, Ghana (West Africa)

Company description

Maagrace Garment Industries Limited (MGIL) is an apparel manufacturing firm created in 2003. Currently the factory has 140 operators with the space to grow to employ 800 individuals. It is the largest employer in a region of a million people. Their vision is to develop a model factory that can show how ethical manufacturing can be done at scale in an African context. This will be achieved through innovation, efficiency and integrity, providing the best quality products to customers whilst empowering their workforce, especially women. MGIL also has a Foundation focused on alleviating poverty within its neighboring communities. 


MGIL is partnering with Ethical Apparel Africa (EAA), a sourcing company that provides international apparel brands with ethical, cost competitive and quality manufacturing solutions in West Africa. Based in Ghana and Benin, EAA has a dynamic team bringing decades of experience from around the world in product development, quality assurance, account management, social impact, operations and finance. EAA works with West African factories to build technical and ethical standards to international standards. Their clients are international brands mostly from Europe and the USA interested in growing a manufacturing base in Africa.


Position overview


We have a great opportunity for an experienced Garment Technician with passion and desire to build local capacity to join us an Operator Trainer. The Trainer will focus on both giving skills and knowledge and supporting the upgrading of the abilities of the workers. This person will be working on the production floor in direct report to Maagrace General Manager, they will work closely with the production supervisors as well as the EAA technical team. The role is based in Koforidua which is 2 hours outside of Accra in Ghana, West Africa and will have the following responsibilities: 




  • During the product development stage, review each operation to make sure operators achieve production-friendly, efficient construction methods as per IE’s teams recommendations

  • Take part to pre-production meetings and provide hands-on support during bulk production to ensure that operators meet the quality requirements correctly the first time.

  • Identify skills gaps and training opportunities for operators for each operation

  • Train all new operators from scratch in batches as a rolling training programme 

  • Train operators on how to correctly handle each machine to respect safety and compliance norms along with the Senior Mechanic

  • Create training material (including visual) to support practical and participatory training

  • Sustain existing standard operating procedures (SOP’s), quality manuals and training materials adopting a sustainable and participatory approach.

  • Work with Supervisors to make sure that operators systematically understand and meet production targets

  • Take part to post production meetings to identify success and learnings

  • Complete training reports as required by the General Manager


Qualifications & Attributes


  • Proven successful experience working directly on sample room, training section and production floor with the ability to do full garment stitching and operating multi type machines

  • Previous experience as an Operator Trainer and passion for developing capacity

  • Excellent leadership and training skills; ability to coach teams and develop individuals to identify and solve problems

  • Exceptional cross cultural communication and presentation skills

  • Understanding of Pattern making and marking

  • Deep understanding of customer markets and experience of working with Western brands from the USA and/or Europe

  • Previous working/living experience in a developing country, preferably in Africa

  • Fluency in English (oral and written) 

  • Evidence of the following characteristics: humble, inspiring, self aware, resilient, adaptable, proactive, persistent, resourceful, able to work under pressure and respect deadlines, strong at building relationships and resolving problems, poised, active listener, fun to work with, and full of integrity 




  • Annual flight allowance

  • Accomodation and transportation

  • Health and repatriation insurance

  • 25 days of annual leave plus local national holidays

  • Salary and benefits depending on candidates experience and profile


How to apply 


  • This position will start as soon as possible

  • As applications are reviewed on a rolling basis, kindly send a resume ​and a separate and specific cover letter for this position ​to, using the reference “MGIL OP TRAINER”​ as the subject of your email

  • Only complete applications with accurate reference will be considered and only the most qualified candidates will be short-listed for interview

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